Fresher Job Opening for Phone Banking Officer by ING Vysya Bank

Fresher Job Opening for Phone Banking Officer by ING Vysya Bank

Location: Bengaluru/Bangalore

Industry: Banking / Financial Services / Broking

 

Qualification: The applicant must be a B.Sc / B.A / B.Com - Commerce, B.B.A - Management, BCA - Computers, BHM - Hotel Management or Diploma

Experience: 0 to 6 months

No of Openings: 10

CTC: As per Industry Standards

Expectation from company: Entry level B.Sc / B.A / B.Com - Commerce, B.B.A - Management, BCA - Computers, BHM - Hotel Management, Diploma holders can apply. The Candidate should have Good Communication Skills.

Must be able to handle customer calls to en-queries and provide account information blocking and reissuing cards, Cheque book requests, Statement requests, DD requests, ATM Pin / TPin / mibank Pin requests, Mibank ID activation / reactivation / deactivation, Phone number updation, Email ID updation, SMS alert registration, Product/Process Query handling, Responding to queries on Demat and Consumer Finance, Cross-selling

Ensure call quality answer calls and Complaint logging, tracking, closing. Identify the improvement of process steps and propose timely suggestions

Key areas: Phone Banking, Call Centre, customer calls, inbound, voice process

About the company:

ING Vysya Bank Ltd is a premier private sector bank with retail, private and wholesale banking platforms that serve over two million customers. With over 80 years of history in India and leveraging ING’s global financial expertise, the bank offers a broad range of innovative and established products and services, across its 547 branches. The Bank, which has close to 10,000 employees, is also listed in Bombay Stock Exchange Limited and National Stock Exchange of India Limited. ING Vysya Bank was ranked among top 5 Most Trusted Brands among private sector banks in India in the Economic Times Brand Equity – Neilsen survey 2011. 

How to apply

For more details:

Bengaluru/Bangalore

Mr. Srinivas

Ing Vysya Bank Ltd

Telephone: 080-25485000

Email: careers@ingvysyabank.com

More information about the requirement can be obtained from company website or contact using contact details.